Free Shipping $65+ (Lower 48)

Free Shipping $65+ (Lower 48)

Search

This section doesn’t currently include any content. Add content to this section using the sidebar.

Image caption appears here

Add your deal, information or promotional text

HELP CENTER

Frequently Asked Questions

Find answers to common questions about Hunter Safety System products, sizing, orders, and safety gear.

Choosing the Right Gear

Sizing is based on your height and weight, not just clothing size. Each product page includes a sizing chart to help you dial it in. If you’re between sizes or plan to wear heavy layers, we recommend sizing up for comfort.

Click here for more information on sizing

It comes down to how you hunt. If you’re mobile and on the move, look for lightweight, low-profile options. If you’re sitting long hours, prioritize padding and comfort. All of our harnesses are designed for safety first, with different features to match your style.

Yes. Our harnesses are designed to be worn over your outer layers. Just make sure you adjust the straps once you're fully layered so everything fits snug and secure.

The main differences come down to comfort, weight, and features like padding, pockets, and adjustability. Higher-end models offer more comfort for long sits, while streamlined options are great for mobility.

Yes. HSS harnesses are designed to be compatible with all major treestand brands.

A Lifeline is a safety rope that keeps you connected to the tree from the ground all the way up and back down. It removes the moment of risk while climbing and is one of the safest ways to hunt from a stand.

Orders, Warranty & Support

We offer a straightforward return policy. If you’re not satisfied, you can return your product within the allowed window as long as it’s in good condition. Full details are available here.

Yes, we offer free standard shipping on orders of $65 or more within the continental United States.

Yes, we offer FedEx 2Day and overnight shipping options at checkout. For overnight shipping, contact us before 10 AM CT Monday through Friday.

Yes. HSS products are backed by a warranty against defects in materials and workmanship. Specific coverage may vary by product. You can review details here.

Shipping promotions apply to the continental U.S. only. Additional rates and delivery times may apply outside this region.

Most standard orders arrive within 4–7 business days. Delivery times are estimates and not guaranteed.

Yes. Once your order ships, you’ll receive a tracking number via email.

Yes. We offer replacement straps, tethers, and other components to keep your system safe and functional.

We recommend replacing your harness every 3–5 years or immediately if it shows signs of wear, damage, or has been involved in a fall.

Before every hunt, check for frayed stitching, worn straps, or damaged buckles. If anything looks questionable, do not use it.

Our customer support team is here to help. You can reach out via phone or email listed on our Contact page and we’ll get you taken care of.

To start a return, contact our team through the Contact Us page to receive a Return Authorization (RA) number. Returns without an RA number will not be processed.

You may return most new, unused items within 30 days of delivery.

No, return shipping is not free. If you request a return label, a $5.95 fee will be deducted from your refund.

Most refunds are processed within 2–4 weeks, including transit time, processing, and bank processing.

We do not offer exchanges at this time. Please return your item and place a new order for the correct size or product.